BuyIng an Elevator - What to Know

Volumes have been written about elevators. A quick search can tell you everything about their history, how they operate, and even the fine details of buttons, cabs, and control systems.

But here’s what’s often missing: clear, practical guidance on how to actually buy one.

At Georgia Lift Solutions, we believe purchasing vertical transportation shouldn’t feel overwhelming. Whether you’re considering a LU/LA, modular, or traditional stick-built elevator, the key is asking the right questions and planning with intention.

Below is a straightforward guide to help you move forward with clarity and confidence.

Step One: Prepare Before You Call

Before you contact an elevator company, take time to think through the following:

1. Assess Your Real Needs

Why do you need an elevator?

Many building owners say, “To meet code.” That’s valid — especially for ADA compliance — but compliance is the baseline, not the goal.

Ask yourself:

• Are you trying to improve accessibility?

• Increase property value?

• Improve traffic flow?

• Serve medical or emergency needs?

Meeting code is important. Designing for function and longevity is smarter.

2. Think Hard About Usage

Will your elevator carry:

• Passengers only?

• Freight?

• Both?

How frequently will it run?
Do you require gurney compliance for medical transport?

Elevators that are under-specified for their workload experience excessive wear and higher long-term costs. Getting this right on the front end saves serious money down the road.

3. Determine Placement Early

An elevator is often the largest moving object in your building. It requires:

• A hoistway (shaft)

• Pit depth

• Overhead clearance

• Possibly a machine room (unless using a machine-room-less system)

It can be installed inside or externally, but structural limitations sometimes dictate what’s possible. Involving an architect, consultant, or experienced elevator company early prevents costly redesigns later.

4. Learn Basic Elevator Terminology

Elevators may look simple, but the industry has its own language. Before your first conversation, understand terms such as:

• Travel distance

• Hoistway

• Car (cab)

• Hall call

• Stops

Also know:

• How many stops are required?

• Are the doors inline (same side at every level) or front and rear?

Clarity speeds up pricing and design accuracy. Here is a list of elevator terms you might find handy.

5. Consider Your Timeline

If timing matters, this is critical.

• Stick-built elevators can take several months.

• Modular elevators can often be manufactured and installed much faster.

Understanding your construction schedule helps determine the right solution.

6. Think About Design

Function matters. So does appearance.

While stainless steel interiors are common, numerous finishes, lighting packages, and customization options are available. The elevator should reflect your building’s character — not look like an afterthought.

Step Two: Questions You Must Ask

A quality elevator company should welcome your questions. If they avoid answering clearly, it may be time to keep shopping.

Here are the essentials:

1. What Drive System Is Best for My Project?

Common options include:

• Holeless hydraulic

• In-ground hydraulic

• Roped hydraulic

• Traction

• Machine Room-Less (MRL) available in both hydraulic and traction units

Each system has recommended travel ranges, price differences, and maintenance implications.

You should work with a company capable of offering multiple types, not just the one they specialize in. The best solution is based on your building — not a company’s limitations.

2. Are the Parts Proprietary?

Proprietary components can mean:

• Different pricing

• Being able to shop the maintenance contract

• More availabilty of parts and components

Non-proprietary systems give you flexibility and competitive service pricing over the life of the elevator.

3. Who Installs It — and Who Maintains It?

Installation and maintenance matter just as much as the equipment itself.

When reviewing maintenance agreements:

• Watch for 5-year contracts with automatic price increases.

• Review cancellation clauses carefully.

• Understand what is and is not included.

An elevator is a long-term relationship — not a one-time purchase.

4. What Will It Cost — Now and Annually?

Upfront cost is only part of the picture.

Annual maintenance expenses vary depending on:

• Drive system

• Usage level

• Building environment

Make sure you understand:

• Installation price

• Annual maintenance estimate

• Expected lifecycle costs

A lower purchase price does not always equal lower ownership cost.

The Georgia Lift Solutions Approach

At Georgia Lift Solutions, we believe in straightforward guidance, transparent pricing, and non-proprietary solutions that protect your investment long-term.

Our mission is simple:
Deliver dependable vertical transportation with integrity, clarity, and service that lasts.

Whether you’re building new, retrofitting an existing structure, or simply exploring options, the right planning today prevents expensive surprises tomorrow.

If you're considering adding an elevator, let's start with a conversation — not a sales pitch.

Because buying an elevator shouldn't feel complicated - It should feel informed.